Terms of Service
Last updated: 2 November 2026
These terms apply when you buy data bundles from Mr Mugabe Bundles ("we", "us") on mrmugabe.com. By placing an order you agree to them.
1. Who we are
Mr Mugabe Bundles is an independent data bundle reseller based in Kampala, Uganda. We are not a mobile network and are not affiliated with MTN, Airtel, Lyca or any other network.
2. Ordering
- You are responsible for entering the correct phone number to receive the bundle. Please check it before you pay.
- Prices and available bundles are shown on the site and can change. You pay the price shown when you order.
- Some bundles only work on certain numbers or networks. Where we know of a limit, the site tells you before you order.
3. Payment
Payment is by Mobile Money. We send your bundle once your payment is confirmed.
4. Delivery
Most orders are loaded within 30 minutes. Orders are handled every day from 7:00 am to midnight (East Africa Time). Orders placed outside these hours, and scheduled or weekend bundles, are delivered at the time shown when you order. Delays on the mobile network's side are outside our control.
5. Failed orders and refunds
- If a bundle cannot be delivered, we first retry the delivery.
- If it still fails, we refund the full amount to the Mobile Money number you paid from, within 24 hours.
- We cannot refund a bundle that was delivered to a wrong number that you entered. Contact us straight away and we will help where we can.
- Once a bundle has been delivered, it cannot be cancelled or refunded.
6. Buying on credit
Some customers can order on credit and pay later. Credit is offered at our discretion, and you agree to repay the amount shown in your credit account.
7. Referrals and points
- 1 point is worth UGX 1 of MTN data. Points can only be used to buy MTN data, for yourself or for any other number you choose. Each bundle shows the most points it can take. You pay the rest by Mobile Money, and some small bundles do not take points.
- A new account gets 1,000 welcome points. They stay on hold until your first completed, fully paid Mobile Money order from a number linked to your account. Each payment number can earn welcome points only once.
- Points have no cash value and cannot be withdrawn.
- You earn points when someone new uses your referral link, signs in with Google and buys an MTN data bundle while signed in. They earn points on their first bundle too. The amount depends on the bundle, and some small bundles do not earn points.
- Only completed, fully paid orders earn points. Points wait a few days before they are ready to use.
- If an order that earned points is cancelled or found to be a duplicate, we take back the points it earned.
- We check referrals. We may hold or refuse points, take them back, or bar an account from referrals if we believe a referral is not genuine, such as someone referring themselves.
- The person who invited you sees a masked version of your number and whether the referral earned points. They do not see your name or email.
- We may change or end referrals and points. Any change will be shown on this page.
8. Liability
Our responsibility for any order is limited to delivering the bundle you paid for or refunding what you paid. How a network runs its bundles, including speeds, coverage and expiry, is the network's responsibility.
9. Contact
For questions or complaints, contact us on WhatsApp 0787 767 132.